Operations roles in the fashion and retail industry are essential for keeping both physical and online stores running smoothly. From managing inventory and supply chains to ensuring daily store activities align with brand strategy, operations teams focus on delivering efficient processes that enhance the customer experience. These professionals often work from a brand’s head office, supporting store teams, implementing new procedures, and helping reduce environmental impact. They play a key role in making sure products are delivered on time, displayed correctly, and sold efficiently.
Operations careers can range from entry-level logistics coordinators to senior roles like Head of Retail Operations or Business Operations Manager. People in these roles need strong problem-solving, organisation, and communication skills, and often work across departments to align strategy, budgets, and performance goals. With experience, individuals can move into broader leadership roles or specialise in areas like creative operations, supply chain strategy, or retail planning. It’s a great career path for those interested in the business side of fashion and who enjoy keeping things running behind the scenes.
Examples of roles within Operations:
- Business Operations Analyst
- Operations Planner
- Technical Developer
- Retail Operations Intern

London College of Fashion courses relevant to careers in Operations:
- BA (Hons) Fashion Public Relations and Communication
- BSc (Hons) Fashion Management
- BSc (Hons) Psychology of Fashion
This list is not exhaustive. It is only an indication of directly connected LCF Courses.
